House Guidelines

Studio Policy

At Pure Motion, we’re committed to providing a welcoming and respectful experience for our clients and instructors.

Please review our studio policies carefully:

Member in a cream outfit holding Merrithew reformer straps at Pure Motion

Six policies, one shared experience

Eligibility

Age Requirement:

All clients must be 18 years or older to register and attend sessions. Clients under 18 are not permitted.

Cancellations

Cancellation Policy

Cancellations within 12 hours of the class start time will result in forfeiture of the session.
No class extensions or credits will be provided for late cancellations.

Attendance

No-Show Policy

Clients who fail to attend a booked class without canceling will lose the session or incur the applicable fee, based on their membership or package.

Check-In

Check-In Policy

Please do not check in if you are not attending the class.
This rule applies to everyone. If you cannot make it to class, you will not be permitted to check in on behalf of yourself or anyone else.
Violating this policy goes against our studio guidelines and may result in suspension of membership.

Punctuality

Late Arrival Policy

Clients arriving more than 5 minutes late will not be permitted to enter the class and will lose their session – no exceptions can be made. We encourage arriving at least 5 minutes prior to the class to ensure sufficient time for check-in & enjoying the experience with us!

Booking

Pre-Bookings Only

All classes must be pre-booked, no walk ins permitted

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